Terms of Service

1. Who We Are

Coffer Studios ("we", "us", "our") operates cofferstudios.com. These terms apply to anyone who pays for a service, quote or consultation through this website.

2. Services & Payment Structure

We offer three ways to pay upfront through this site: a fixed-price service deposit, a paid custom quote, and a paid consultation call. Each is a flat fee charged before any project work begins; the exact scope and final price of a project are always agreed separately, in writing, before full work starts.

3. Refunds & Cancellations

Service deposits and custom quote fees. If you decide not to proceed after paying, the fee is non-refundable. If you do proceed to a full project, the fee is credited toward your project cost. If we decide we're unable to take on your project, we'll refund what you paid, minus any payment processing fee charged by our payment provider (e.g. Stripe): that portion isn't refundable to us either, so it can't be refunded to you.

Consultation calls. If you don't attend your scheduled call, it's non-refundable. If we're unable to make the call, you can choose to reschedule or receive a refund, minus any payment processing fee. If you move forward with a project after the call, $99 of the consultation fee is credited toward your project cost; the remainder, and the full fee if you don't move forward, is non-refundable.

4. Intellectual Property

Ownership of the intellectual property in your final designs transfers to you on full and final payment for the project. Until then, all design work remains the property of Coffer Studios. We reserve the right to showcase completed projects in our portfolio, on our website and on social media once your product is available in the market.

5. No Guarantee of Outcome

We deliver design work to the standard agreed in your project brief. We don't guarantee commercial success, manufacturability by any specific third-party factory, or regulatory approval in any market: those depend on factors outside our control.

6. Limitation of Liability

Our total liability for any claim relating to work commissioned through this site is capped at the total fees you paid us for that project. We are not liable for indirect, incidental or consequential losses, including lost profits or lost business, even if we were told these were possible. Nothing in these terms limits liability that can't legally be limited, such as for fraud, or death or personal injury caused by our negligence.

7. Governing Law

These terms are governed by the laws of Australia, and any dispute arising from them will be handled in Australian courts.

8. Contact

Questions about these terms can be sent to hello@cofferstudios.com.